We provide comprehensive IT hardware support for end user infrastructure
REACH US AT 00971 555588431 / itsales@hedges-it.com
IT support for SMB, SME & Enterprises – Our Annual maintenance contract services are designed to address the challenges that companies face when it comes to managing IT & security.
We provide comprehensive IT hardware support for end user infrastructure and datacentre, endpoints, networking, cloud support & data management, and cybersecurity requirements.
We offer flexible AMC services to manage SLA as per client’s business requirements while remaining cost-effective & competitive focusing on minimizing the Incidents through various proactive and predictive measures. Our unified systems and AMC services assure high IT infrastructure availability and uninterrupted business continuance.
Customizable Service Levels
Select the OEM of your server devices to customize your service plan levels:
HEDGES -IT SOLUTIONS & PRODUCT PORTFOLIO
SOLUTION
- Desktop & Laptop
- Servers
- HIGH-PERFORMANCE COMPUTING / Rugged Computers & Servers
- Network & Switching Solutions
- Cyber Security End Point Protection, Data Protection, Risk & Compliance, Robotic Process Automation Patch Management, Email Archiving, Web Security, Encryption, Threat intelligence Management, User Behaviour, and Monitoring Consumer Antivirus Solutions
- Pam Privilege Access Management, Identity Management
- Backup And Disaster Recovery/Data Management
- Cloud
- Network And Security Solutions / United Threat Management Solutions
- Printing Solutions
- Storage And Nas
- Virtualization
- Wireless, WI-Fi Solutions
- Server Client Os Solutions
- Dip Data Loss Prevention)
- Remote Session Monitor Record/Audit
- Video Conferencing P Telephony and Audio Visual Solutions
- Power Back Up Solutions
- Voice & Ip Telephony Communication, Pbx
- Hyperconverged
- Data storage/External Storage Platforms
- Structured Cabling
- CCTV Security Systems
- Automation & Biometric
- Access Control, Security & Gate Barriers
VENDORS
- DELL HP, LENOVO, ACER ASUS
- DELL EMCHPE
- 2CRS
- TP-UNK, DUNK, HOPE ARUTA CISCO, EXTREME
- SYMANTEC TREND MORO, KASPERSKY CLOUDSTREE, FORTINET, MALWAREBYTES MCAFEE, SOPHOS, FORCEPOINT, MIVECAST, PROOFPOINT BULLGUARD, TSFACTORY
- WALLIK, ONEIDENTITY, CYBERARK
- VERITAS, COMMVAULT, VEEAM, QUEST, UNITRENDS
- AZURE, AWS GOOGLECLOUD
- SOPHOS, FORTINET, JUNIPER, FORCE POINT PALOALTO,
- BLUECOAT
- HP, CANON, ZEBRA BROTHERSOFT, SHARP, EPSON
- DELL EMC, SYNOLOGY, PURESTORAGE, HPE I DATA STORAGE SOLUTIONS
- VMWARE, HYPER-V, PARALLELS
- ARUBA, TPLINK, RUCKUS, CISCO, SOPHOS FORTINET, RUCKUS
- MICROSOFT, REDHAT, UBUNTU
- PROOF POINT, SAFETICA DIGITAL GUARDIAN, SOPHOS SYMANTEC
- TTSFACTORY, PARALLELS
- POLY, LABRA
- SCHNEIDER ELECTRIC APC VERITV
- AVAYA, NEC PANASONIC YEASTAR, SAMCOM I GRANDSTREAM
- HPE, DELL EMC
- SYNOLOGY SEAGATE, WESTERN DIGITAL, DELL HPE KINGSTON
- PANDUIT, OPTERNA BELDEN, NORDEN, D-LINK SCHNEIDER, COMMSCOPE 3M
- HIKVISION, DAHUA ANS, HONEYWELL SAMCOM PELCO
- ABB NE TX AUTOMATION, ZKTEC, SUPREMA
- KERI SYSTEMS, MYLESTONE, BOONEDAM
The Most Reliable IT AMC Services Dubai UAE
In today’s industry, having an IT AMC annual maintenance contract Is almost mandatory. Businesses of all sizes should consider it as a rule to own this contract as it helps to protect your business and safeguard all your IT products either for sale or purchase. Also, it is a great way to maintain the budget of these products while making sure they maintain their life span and performance.
Hedges IT is proud to announce itself as one of the most recognized IT AMC services providers in Dubai UAE. We provide our clients with robust AMC solutions for their companies. Our company has hired a talented team of professionals who inspire us to assist in times of need. We can help a variety of businesses from startups to enterprises by offering them expert IT solutions for support, maintenance, and security.
Professionals all over the UAE can connect with our team to come across the most promising AMC solutions for their businesses.
Our Expert IT AMC Services Dubai
24x7 Customer Support Services
Our company offers clients remote and on-site IT support to resolve a variety of issues. We make sure to solve all your queries by hiring a special team of professionals who continue to monitor your business performance and boost efficiency.
Dedicated Account Management
Hedges Information Technology try its best to manage your business account and keep an eye on its detailed analysis. In case, any kind of technical fault arises, our its experts make sure to provide a promising response in less than 10 minutes.
Budget-Friendly Offerings
To help IT enterprises in UAE, we offer all of our IT AMC services in a pocket-friendly price range. Moreover, our professionals provide clients with security and protection to keep away sensitive data from fraud and scams.
Backup And Recovery
Besides offering our clients with cybersecurity services, we provide air-around backup and recovery of sensitive data. Our IT experts help enterprises to prevent intrusions, malware, and scams as it helps to upscale businesses quickly.
IT AMC Services to Help Business Owners
At Hedges IT, we offer a promising range of IT AMC services for our clients to resolve different queries. With over a decade of experience, we have hired a talented team of professionals who offer AMC support for servers and storage devices from market-leading brands all over the industry. Our promising agreement terms and conditions make sure that your servers and devices stay operational and receive the required support in times of need.
We make sure to finalize an AMC contract with our clients in a way that is helpful for the entire enterprise. Moreover, our professionals offer high-level maintenance to boost the life cycle of your equipment.
Benefits Of Our Expert IT AMC Services Dubai
- Hedges Information Technology helps its clients to avail IT services at a budget-friendly price range.
- Our IT solutions continue to minimize ongoing technical queries within a company.
- We offer experienced professionals who continuously keep an eye on security matters.
- Clients can feel relaxed as we make sure to prevent any kind of data loss and promise to recover it.
IT AMC Service Packages at Hedges IT
| Service Level | Query | Remote Support | On-Site Support |
|---|---|---|---|
| Beginner | Maximum 2 systems or peripherals face technical fault | Approx. 30 to 40 minutes | At least 8 to 10 hours |
| Medium | Partial systems or peripherals face technical fault | Approx. 10 to 15 minutes | At least 4 to 6 hours |
| Advanced | Complete system or server faces technical fault | Immediate support | Immediate support |
Why Hire Hedges IT?
Huge Customer Base
Our IT AMC experts are talented enough to handle an extensive range of clients of different levels. We offer our services to businesses of all sizes and make sure to meet their goals either as a startup or an enterprise.
10+ Years of Experience
With over a decade of experience within the industry, we offer the most reliable IT AMC services all over the UAE. Most of our clients are from Dubai, Sharjah, Abu Dhabi, and Ajman.
24/7 Maintenance Services
Because we care about the security of our clients, hedges IT offers always available maintenance services. It helps to resolve any kind of queries that may arise due to technical or human error.
Experienced Service Providers
We have hired experienced professionals from all over the industry to make sure our experts can offer you the best services. Our IT AMC services are promising and recognized across the UAE.
